Tailored quotations
Website enquiries request a quotation and do not confirm a booking. Availability and pricing are checked for your travel requirements. Your quotation should identify the requested services, price, inclusions, exclusions and applicable conditions.
Booking confirmation
Before proceeding, confirm traveller details, dates, room arrangements, routes and service inclusions with our team. Ask for the payment requirements and written confirmation of the services booked.
Supplier conditions
Flights, accommodation, transfers and activities may have supplier-specific conditions. Ask our team to explain the relevant fare rules, baggage, changes, cancellation conditions and hotel policies before you confirm.
Travel documents and visas
Travellers should check that their documents are valid and that entry and transit requirements are satisfied for their itinerary. Visa assistance does not guarantee a visa or admission to a destination.
Requests and assistance
Special requests should be shared before booking and remain subject to confirmation. For assistance with a quotation or booking, contact our team by WhatsApp, email or phone.
Applicable booking terms
The written conditions supplied with your quotation and booking confirmation provide the terms specific to your arrangements. Please clarify any questions before proceeding.